The Guardian · US news · Original story
Here’s what to do if your StubHub World Cup resale ticket is canceled
World Cup StubHub ticket mess shows how weak consumer protections are in the US, but there are steps fans can take
A growing number of World Cup fans who thought they had bought tickets to matches on the ticket reseller StubHub were notified with just days or hours to spare that their tickets did not exist.
Horror stories about stranded families, ruined once-in-a-lifetime trips, thousands of dollars squandered, and hang-ups on StubHub’s customer service line are flooding social media and local news.
Continue reading...
Heather Timmons · Sat, Jun 27, 2026, 3:00 AM
US news | The Guardian
World Cup StubHub ticket mess shows how weak consumer protections are in the US, but there are steps fans can take
A growing number of World Cup fans who thought they had bought tickets to matches on the ticket reseller StubHub were notified with just days or hours to spare that their tickets did not exist.
Horror stories about stranded families, ruined once-in-a-lifetime trips, thousands of dollars squandered, and hang-ups on StubHub’s customer service line are flooding social media and local news.
Continue reading...This page shows an excerpt; reporting belongs to the original publisher. Some images or embeds may be omitted compared with the live article.
← More stories · Front page