The Guardian · California · Original story
United Airlines says it will ‘look into’ worker’s threat to call ICE in viral video
United staffer told customer ‘you don’t act like at a citizen’ during incident over wait time at San Francisco airport
United Airlines is “looking into” a viral video showing a United Airlines employee threatening to call Immigration and Customs Enforcement (ICE) on Mexican American man at San Francisco international Airport last week.
The scene erupted after Julio Varela of San Ramon grew upset at United Airlines staff for taking a long time to correct an error his family made when entering his daughter’s name to buy a ticket for flight to Canada, according to NBC News.
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Roque Planas · Mon, Jul 20, 2026, 3:40 PM
California | The Guardian
United staffer told customer ‘you don’t act like at a citizen’ during incident over wait time at San Francisco airport
United Airlines is “looking into” a viral video showing a United Airlines employee threatening to call Immigration and Customs Enforcement (ICE) on Mexican American man at San Francisco international Airport last week.
The scene erupted after Julio Varela of San Ramon grew upset at United Airlines staff for taking a long time to correct an error his family made when entering his daughter’s name to buy a ticket for flight to Canada, according to NBC News.
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