Why are US consumers so angry? It’s not just high prices

There’s a stew of factors at work behind the rise in consumer rage – but there are potential solutions, too People in the US: tell us about your difficult consumer experiences American consumers are angry. Nearly 80% of Americans had a service or product problem in 2025, and about two-thirds of those felt “rage” about it, according to the “National Consumer Rage” survey. Many consumers feel they are constantly fighting against an onslaught of overcharges, customer service hassles, shoddy products and billing mistakes that always seem to go in the company’s favor. All of this comes against a background of soaring prices and rising inflation. Continue reading...

Heather Timmons in Washington · Thu, Jun 4, 2026, 4:00 AM
US news | The Guardian

Why are US consumers so angry? It’s not just high prices

There’s a stew of factors at work behind the rise in consumer rage – but there are potential solutions, too

People in the US: tell us about your difficult consumer experiences

American consumers are angry. Nearly 80% of Americans had a service or product problem in 2025, and about two-thirds of those felt “rage” about it, according to the “National Consumer Rage” survey.

Many consumers feel they are constantly fighting against an onslaught of overcharges, customer service hassles, shoddy products and billing mistakes that always seem to go in the company’s favor. All of this comes against a background of soaring prices and rising inflation.

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